Effective Date: April 20, 2025

At MCD Wellness (Motor City Drip Wellness), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you opt into our SMS messaging program. By opting into our SMS service, you acknowledge and agree to the terms outlined below, in accordance with the latest 2025 regulations under the Telephone Consumer Protection Act (TCPA) and Campaign Registry guidelines.

1. Information We Collect

When you opt into our SMS messaging program, we may collect the following types of personal information:

  • Phone Number: The mobile number you provide during the opt-in process.
  • Message Interaction Data: Includes delivery status, response data, and engagement metrics related to the messages sent.
  • Consent Data: Documentation of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., website form, keyword, or verbal consent).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To send relevant SMS messages such as appointment reminders, wellness updates, service notifications, and important communications.
  • To comply with applicable laws and regulations, including TCPA requirements.
  • To improve our communication services by analyzing engagement and response data.

Your information will only be used for the purpose for which you opted in and will not be used for unrelated marketing.

3. Consent for SMS Communications

By providing consent to receive SMS messages from MCD Wellness, you agree to receive communications related to our services. Your phone number and consent will remain confidential.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely to communicate with you regarding our services.

4. Types of SMS Communications

After obtaining your consent, you may receive messages such as:

  • Appointment Reminders: Notifications about upcoming IV therapy sessions or wellness appointments.
  • Service Updates: Information about new treatments, availability, or changes to services.
  • Customer Support Messages: Follow-ups, responses to inquiries, or service-related communication.

Message frequency may vary. Standard message and data rates may apply based on your mobile carrier.

To stop receiving messages, reply “STOP” at any time. For assistance, reply “HELP.”

5. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. Once you opt out, you will no longer receive SMS communications unless you re-subscribe.

For additional assistance, reply “HELP” or contact us directly:

6. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing purposes.

We may share your information with trusted third-party service providers (such as SMS delivery platforms and telecommunications providers) solely to facilitate communication. These providers are required to maintain confidentiality and are not permitted to use your information for any other purpose.

We also comply with the National Do Not Call (DNC) Registry, meaning we will not send promotional messages without proper consent.

7. Security of Your Information

We implement reasonable safeguards to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Record-Keeping and Proof of Consent

In compliance with TCPA and Campaign Registry requirements, we maintain records of your opt-in and opt-out actions, including timestamps and consent methods. These records are securely stored and may be used to demonstrate compliance if required.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. If significant changes are made, we will notify you via SMS or update the policy on our website. Continued use of our SMS services after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or need assistance with your SMS preferences, please contact us:

  • Phone: (313) 969-7292
  • Email: [email protected]
  • Address: 21701 W. Eleven Mile Rd, Suite 11, Southfield, MI 48076